Further Information
For many years, Convocation has been providing a free, permanent email address for all UWA graduands and graduates. However, Convocation has had to make the difficult decision that the time has come to retire this service, and will decommission the lifetime graduate email service and remove its stored data as of the 31st October 2018.
The following email domains affected include:
- @alumni.uwa.ed.au
- @cygnus.uwa.edu.au
- @ext.uwa.edu.au
- @graduate.uwa.edu.au
This decision has occurred in response to expert advice from UWA information technology specialists. The external provider has discontinued its support and maintenance, making security enhancement and updates no longer available. Current global cyber security threats make the system a potential gateway for unauthorised access to sensitive information - your Information, which we are committed to keeping secure.
In the meantime, please don't hesitate to contact us at [email protected]
If you are attempting to sign-up or authenticate your lifetime email, we sincerely apologise but you will not be able to do so.
Convocation sincerely apologises for any inconvenience caused by the decommissioning of the Lifetime Graduate Email service. Rest assured, options for digital representation have grown considerably over the past decade, which means it is now much easier for Convocation's network of graduates to use online networking platforms such as linkedIn.com, Academia.edu, or even to a certain extent Facebook, to display their contact information, maintain their own professional network, post their qualifications online and even share academic articles.
If you haven’t already done so, we encourage you to create a LinkedIn profile and join our LinkedIn group, which is a network exclusive to UWA Graduates that not only allows us to communicate with our members more easily but also allows Convocation members to communicate with each other.
Suggestions to help you manage this change
Due to increased cyber security risks Convocation will decommission the free graduate email service on 31 October 2018.
To minimise the inconvenience of the decommissioning process here are a few suggestions to help you manage this change:
- If you have been using the @graduate email as your primary email address for communication with friends, family or professional contacts, monitor incoming emails and immediately advise your contacts of your new email address so that they can continue to stay in touch with you.
- Send an email with all your contacts in the bcc field (so that you are not sharing their email addresses with everyone else), with a subject title: "My email address is changing".
- Your message should explain that the @graduate email address is being decommissioned and you would like them to use your other email address going forward. Ask them to update their contact details for you with the new email address. You may consider sending this once, and then with a reminder message after a couple of weeks.
- Consider sending a few different sets of emails: one for your family, one for friends and one for your business networks.
- Include a footer message at the bottom of your emails to remind your contacts that your email address has changed.
- Also, just prior to the @graduate email being switched off, you may want to advise any individuals who continue to send you emails to the @graduate address that your email address has changed.
If you haven't already done so, we encourage you to create a LinkedIn profile and join our LinkedIn group, which is a network exclusive to UWA graduates that enables you to connect with Convocation and its members more easily.
If you would like to seek more assistance around managing this change we encourage you to get in touch with us at Convocation Website
University information
CRICOS Code: 00126G
